Privacy Policy

Last updated: July 2, 2026

Les Garderies des Petits Cœurs places great importance on protecting the personal information of parents, children, and visitors to its Website.

This Privacy Policy explains what personal information may be collected, how it is used, protected, retained, and the rights you have regarding it.

1. Personal Information Collected

When you use our Website or contact us, we may collect certain personal information, including:

• Your name;

• Your email address;

• Your phone number;

• Your child's name and age;

• The daycare or facility you are interested in;

• Any other information you choose to provide us in a form or message.

We only collect the information necessary for the purposes described in this policy.

2. Use of Personal Information

The personal information collected may be used to:

• respond to your requests for information;

• process a daycare enrollment request;

• communicate with you regarding our services;

• follow up on your file;

• improve our services and our Website;

• comply with our legal obligations.

We only use your personal information for the purposes for which it was collected or as permitted by law.

3. Disclosure of Personal Information

Les Garderies des Petits Cœurs does not sell, rent, or trade the personal information it collects.

However, certain information may be shared with service providers who assist us in operating our Website or our services, when necessary and in compliance with applicable laws.

We may also disclose personal information when required or authorized by law.

4. Protection and Retention of Personal Information

We apply reasonable administrative, technical, and physical security measures to protect personal information against unauthorized access, loss, theft, disclosure, or improper use.

Personal information is retained only for as long as necessary for the purposes for which it was collected or in accordance with applicable legal requirements.

5. Cookies

Our Website uses cookies and similar technologies to ensure it functions properly, to improve your browsing experience, and to better understand how the site is used.

Cookies may be used to:

• ensure the proper functioning of the site;

• remember certain browsing preferences;

• measure site traffic and performance;

• improve the content and services offered.

Depending on the site's features, we may use the following categories of cookies:

• Essential cookies: necessary for the operation and security of the site;

• Analytics cookies: allow us to measure site usage in order to improve its performance;

• Functional cookies: allow us to remember certain browsing preferences.

You can configure your browser to refuse or delete cookies. Refusing certain cookies may, however, limit some of the site's features.

6. Third-Party Services

Our Website may use services from third-party providers, notably for:

• analyzing site traffic;

• displaying interactive maps;

• protecting forms against misuse;

• certain features necessary for the proper functioning of the site.

These providers may collect certain technical data, such as IP address, device type, browser used, pages viewed, or certain browsing data, in accordance with their own privacy policies.

7. Your Rights

In accordance with applicable laws, you may request:

• access to your personal information;

• correction of inaccurate information;

• withdrawal of your consent where applicable;

• deletion of information where permitted by law.

Any request will be processed within the timeframes provided for by applicable legislation.

8. Protection of Children's Information

The protection of information concerning children is a priority for Les Garderies des Petits Cœurs.

Information relating to children is collected solely from parents or legal guardians and is used exclusively in connection with requests for information, enrollment requests, or the provision of our services.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy to reflect changes in our practices, our Website, or legal requirements.

The most recent version is always published on our Website.

10. Person Responsible for the Protection of Personal Information

For any questions regarding this Privacy Policy, the exercise of your rights, or the processing of your personal information, please contact the person responsible for the protection of personal information at Les Garderies des Petits Cœurs using the contact information provided on our Website.

We will process all requests in accordance with the requirements of the Act respecting the protection of personal information in the private sector (Quebec) and other applicable laws.